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The hub is your entry point to the Hilo experience, centralizing your connected devices and allowing you to manage their participation in challenges through a single mobile app.
Now, your water heater can help you earn rewards during challenges. Choose from three available water heater controllers to get started.
Automate the management of your connected devices, join Hilo challenges, and earn cash rewards.
1. Remote control through the mobile app is available for all Hilo thermostats and select compatible models. Note that some compatible models can only be controlled remotely through their brand’s app.
*On average, for a customer who replaces bimetal (dial) thermostats with Hilo smart thermostats and follows the recommendations. Average rewards earned by participants in the 19 Hilo challenges offered during the 2023-2024 season. For 25 challenges, with a 60 imperial gallon water heater; amount estimated based on results from the 2023-2024 season.
To take part in challenges and earn cash rewards, use any of Hilo’s smart products or connect your Hilo-compatible devices to the app.
Hilo products give you more — unlocking the full range of features in the Hilo app. And with free first-time installation, it’s the perfect way to get set up with everything you need to make the most of your rewards!
Already own or planning to buy smart devices? Check if they’re compatible with Hilo — you could join challenges and start earning cash rewards.
Cash bonuses
When you add your compatible smart devices to the Hilo app, you’ll receive a cash bonus of up to $2101 per device — and that’s on top of the rewards you’ll earn during challenges!s.
1 Financial assistance is offered to participants in the Hilo program who meet and accept the program's terms. This entails adding any eligible compatible connected device in the Hilo app, as well as a 12-month commitment to participate in Hilo Challenges. The financial assistance will be paid to the customer in the weeks following the connection of their device(s) to Hilo and their acceptance of the Financial Assistance Agreement. Financial assistance is only provided once per eligible compatible connected device. The number of eligible compatible connected devices is limited. For more information, please refer to the financial assistance program. The financial assistance program may be modified or canceled at any time without notice.
Add your compatible Honeywell Home, Mysa, or Sinopé devices to the Hilo app to take part in challenges and start earning rewards — and rack up even more if you already have Hilo products at home!
Other devices which were not tested by Hilo could be compatible with the app.
For example, a maximum of 10 dimmers can be paired with your hub. If you select eight dimmers as part of your Large Home package, your order will automatically be limited to two additional dimmers so that you don’t exceed the limit.
The following table lists the maximum number of devices that can be added to your shopping cart:
| Device | Limit |
| Thermostat | 20 |
| In-wall switch | 25 |
| Plug-in smart switch | |
| In-wall smart dimmer | 10 |
| Colour smart bulb | 10 |
| White smart bulb | |
| Add-on switch (3 way +) | Unlimited |
| Netatmo weather station | Unlimited |
| Smoke detector | Unlimited |
Using the Hilo solution for chargers lets you avoid any hassles with having to remember the start and end times for each challenge, as well as forgetting to disconnect or reconnect your vehicle before and after challenges. Your recharging time will therefore be maximized, as well as your potential rewards.
