Hilo | What is the product warranty for your devices?

New! Smart water heater solutions are finally here. Shop them now.

Please note that installation of Hilo products may take longer than usual.

The Charter of French language and its regulations govern the consultation of English-language content  external link.

Conditions

What is the product warranty for your devices?

According to clauses 6.1 and 6.2 of the General Sales and Installation Conditions Agreement:

  • Hilo-branded connected devices are guaranteed against manufacturing defects for three years;
  • Non-Hilo connected devices are covered by the manufacturer’s warranty. Participants should consult the instruction manual or technical data sheet for these connected devices and products on hiloenergie.com.