Hilo | FAQ - Is Hilo compatible with the Apple HomeKit and Google Nest ecosystems?

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What is Hilo?

Hilo service
Everything you need to know about the Hilo service and how it works.
The Hilo challenges
Find out how you can join challenges to start earning cash rewards.
Mission
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The app
Everything you need to know about our mobile app and what it can automate or control remotely.

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Products

Smart thermostats
Choose from smart thermostats for electric baseboard, radiant floor, or central heating.
Water heater controllers
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Optimize your hot water usage during Hilo challenges with a smart water heater controller.
Electric vehicle charging station
See which charging stations are compatible and allow you to earn rewards during challenges.
Compatible devices
See all Hilo-compatible devices that let you join challenges and earn cash rewards.

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Help Center

Help — Mobile app
Everything you need to know about using the app, programming scenes, and more.
Help — Hilo products
Find answers to all your questions about Hilo products.
Help — Compatible devices
Get help with Hilo-compatible devices from any of our partner brands.
Help — Rewards and bonuses
Learn how cash rewards are calculated and bonuses paid out.

Help — Hilo challenges
Learn more about how challenges work and their impact on your comfort.
Help — Terms and eligibility
Everything you need to know about Hilo’s eligibility and participation requirements.
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FAQ

Is Hilo compatible with the Apple HomeKit and Google Nest ecosystems?

At this time, the Hilo solution is not compatible with either Apple HomeKit or Google Nest smart devices. Please subscribe to our newsletter to stay informed as our solution evolves. Note that Hilo is compatible with the Google and Alexa voice assistants.