For our 1,000 testers, Hilo is free for the full duration of the test phase. We lend testers the smart home devices and install them free of charge (which represents $400 in installation savings). Once the test phase is over, if Hilo testers want to continue using Hilo, they can take advantage of our exclusive offer of up to $500* off the total price of their smart home devices when they become customers. That adds up to a total savings of up to $900. And if testers decide Hilo’s not for them after the test phase, we’ll reinstall their old thermostats free of charge and take their smart home devices back. Simple as that.
Stay tuned: more details about Hilo’s smart home service will be unveiled before the official launch in fall 2020.