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App
Devices
Voice assistants
Hilo challenges
Service status
Signing in to the Hilo app: what are my username and password?
Giving your device a name and linking it to the right room
Refreshing the devices screen
Tips and tricks
Navigating between the different rooms
Changing the order in which rooms are displayed in the app
Real-time power and consumption data was available on my Hilo app, but not anymore.
Real-time power and consumption data is not available on my Hilo app.
Why do I have to reauthenticate when I leave the Hilo app open in the background during a challenge?
At the end of a challenge, my thermostats display a different set temperature than the one I had programmed. Why?
Sometimes, when I open my app, the tiles don’t show the actual status of my devices, and some of control buttons are no longer visible.
Both white and coloured smart bulbs are programmed to light up at the same time, but sometimes one of the light bulbs does not respond correctly to the command.