Hilo products

How to connect smart products to Hilo?

How to pair a Hilo smart thermostat for electric baseboards

How can I activate the time display on my Hilo thermostat?

My Hilo smart thermostat for electric baseboards and convectors is warm to the touch

How do I add my compatible Hilo thermostat for electric floor heating in the Hilo app?

Is it possible to participate in Hilo challenges and get rewards with the radiant flooring thermostat?

How can I activate the time display on my Hilo thermostat?

Do I need to have an electric radiant floor heating system installed before I can add the Hilo smart thermostat for electric floor heating to my order?

What type of radiant flooring is compatible with Hilo smart thermostat for electric floor heating?

What types of temperature readings are available with Hilo smart thermostat for electric floor heating?

My Hilo smart thermostat for electric floor heating is warm to the touch

Can I install the Hilo thermostat for electric floor heating myself?

Nothing is displayed on the screen of my Hilo smart thermostat for electric floor heating

Can Hilo replace my defective floor temperature probe during the installation of the Hilo smart thermostat for electric floor heating?

Is Hilo’s smart thermostat for electric floor heating compatible with other non-electric sources of radiant floor heating?

What is an expansion unit for electric floor heating thermostats?

What items do I need to get to be able to pair my compatible (non-Hilo) thermostat for radiant flooring with the Hilo hub?

I already have Hilo service and I would like to get the thermostat for electric floor heating. Will I need to pay for installation?

My Hilo smart thermostat for electric floor heating is displaying an error code

Can I earn more rewards with a thermostat for electric floor heating than with a Hilo thermostat for electric baseboard heaters?

Is there a way to distinguish between my thermostat for electric floor heating and other thermostats in the Hilo application?

Can I install the Hilo smart thermostat for electric floor heating if the total load of my installed system is higher than the capacity limit for a single thermostat?

Are other models of thermostats for electric floor heating compatible with the Hilo service?

How long will it take to install the Hilo thermostat for electric floor heating?

The Reset indicator button on the right side of my Hilo smart thermostat for electric floor heating is lit (red). What should I do?